Privacy policy
Here is, with no fine print, what personal data we may receive, what we use it for and how you stay in control of it.
Who is responsible for your data
The data controller for the information Zevra receives is Proyecciones RH S.A.S., NIT 811.015.248-7 (Colombia). You can reach us on WhatsApp at +57 300 000 00 00.
What data we receive
- What you share when you message us on WhatsApp: your name, your number and whatever you tell us in the conversation.
- If you own a lot or parking area and want a charging point: the contact details and the location of the space you share with us.
This site has no forms and does not ask you to create an account. If you use the "Use my location" button on the map, your location is used only on your phone to work out the nearest station: we do not store it or receive it.
Sign-up, payment and invoicing for each charge take place in the Enerlink app, which has its own privacy policy.
What we use it for
- Answering your questions and helping you with a charge.
- Checking with you whether your space works for a charging point and sending you a proposal.
- Meeting the legal obligations that apply to us.
We do not sell your data or share it with third parties so they can advertise to you.
Your rights
Under Colombian Law 1581 of 2012, you can access, update and correct your data; request proof of the authorization you gave us; know how it has been used; withdraw your authorization or ask us to delete it; and file a complaint with the Superintendence of Industry and Commerce.
How to exercise them
Message us on WhatsApp at +57 300 000 00 00 and tell us what you need. Inquiries are answered within 10 business days and claims within 15 business days, counted from the day after we receive them.
Validity
This policy has been in effect since November 2026. We keep your data for as long as our relationship with you lasts or the law requires. If we change it, we will publish the new version here. The Spanish version of this policy is the one that governs.